Shipping policy
1. Order Processing
All orders are processed within 3–5 business days.
Orders placed on weekends or holidays will be processed the next business day.
Processing time does not include shipping transit time.
2. Domestic Shipping (United States)
All orders are shipped from Newark, New Jersey (USA).
Available shipping methods:
- Standard Shipping (3–5 business days): $9.99
A tracking number will be emailed or texted to you once your order has shipped.
Delivery estimates are provided by the carrier and may vary due to weather, holidays, or carrier delays.
3. International Shipping
International shipping is available to most countries.
- International Standard Shipping (7–21 business days): $14.99
Delivery times may vary depending on the destination country’s customs process and local postal service.
Buyers are responsible for any customs fees, taxes, or import duties required by their country.
4. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an incorrect or incomplete address is provided and the package cannot be delivered, we are not responsible for:
- Lost packages
- Delayed packages
- Replacement or refund
- Additional shipping fees
If your package is returned to us due to an invalid address, you may request reshipment by paying an additional shipping fee.
5. Lost or Stolen Packages
Once a package is marked “Delivered” by the carrier, we are not responsible for:
- Lost packages
- Stolen packages
- Misplaced packages
If your package shows as delivered but is missing, please contact your local carrier with your tracking number.
6. Delays and Carrier Issues
We are not responsible for delays caused by:
- Weather conditions
- Carrier issues
- Customs processing
- High-volume shipping seasons
- Natural disasters or emergencies
Once the package is in the hands of the carrier, transit times are out of our control.
7. Tracking Information
All orders receive tracking information automatically once shipped.
Tracking may take 24–48 hours to update after the label is created.
8. Contact Information
For shipping-related questions, contact:
📧 et40514578@gmail.com